Privacy Policy
Last Updated: August 19, 2026
NordEdge Canada Inc. (“NordEdge,” “we,” “us,” or “our“) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit nordedge.ca or make a purchase from us, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Contents
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Consent
- 4. Disclosure to Third Parties
- 5. Cookies and Tracking
- 6. Data Storage and Security
- 7. Your Rights
- 8. Children’s Privacy
- 9. Changes to This Policy
- 10. Contact Us / Privacy Officer
1. Information We Collect
- Contact information: name, email address, phone number, shipping and billing address.
- Order information: products purchased, payment details (processed securely by our payment provider — we do not store full card numbers).
- Account information: login credentials, order history, saved preferences (if you create an account).
- Technical information: IP address, browser type, device information, and cookies (see our Cookie section below).
2. How We Use Your Information
- To process and fulfill your orders, including shipping and payment.
- To communicate with you about your order, account, or customer service requests.
- To send marketing communications, where you have provided consent (see CASL Consent below).
- To improve our website, products, and customer experience.
- To detect and prevent fraud and comply with legal obligations.
3. Consent
By providing your personal information to us, you consent to its collection, use, and disclosure as described in this policy. You may withdraw consent for marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly. Withdrawing consent may limit our ability to provide certain services (e.g., order updates).
4. Disclosure to Third Parties
We do not sell your personal information. We share information only with:
- Payment processors: to complete transactions securely (e.g., Shopify Payments, Stripe, PayPal).
- Shipping carriers: to deliver your order (e.g., Canada Post, UPS).
- Service providers: who support our website, email, and analytics operations, under confidentiality obligations.
- Legal authorities: where required by law.
5. Cookies and Tracking
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use nordedge.ca, including for analytics and marketing. You can control cookies through your browser settings or our cookie consent banner. See our Cookie Consent banner for options to accept, reject, or manage cookie categories.
6. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, and unauthorized access. Your data is stored with providers that maintain industry-standard security practices.
7. Your Rights
You have the right to access the personal information we hold about you, request corrections, and ask questions about our privacy practices. To exercise these rights, contact our Privacy Officer using the details below.
8. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
10. Contact Us / Privacy Officer
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Mailing Address
44 Shier Dr Scarborough, ON M1J 2T2 Canada
Privacy Officer
Mr. Humayun Nisar