Shipping Policy

Last Updated: August 19, 2026

We aim to process and deliver your NordEdge orders as efficiently as possible. Please review the information below for details about order processing, shipping methods, delivery timelines, rates, tracking, and delayed or lost packages.

Contents

• 1. Processing Time
• 2. Shipping Methods & Timelines
• 3. Shipping Rates & Taxes
• 4. Order Tracking
• 5. Shipping Destinations
• 6. Lost or Delayed Packages

1. Processing Time

Orders are processed within [1–3] business days of purchase, excluding weekends and holidays.

2. Shipping Methods & Timelines

• Standard Shipping: Canada Post Regular Parcel. Delivery times vary depending on the destination and will be calculated based on the applicable Canada Post service.
• Xpresspost Shipping: Canada Post Xpresspost service. Delivery times vary depending on the destination and will be calculated based on the applicable Canada Post service.

Delivery timelines are estimates provided by our carrier(s) and are not guaranteed.

3. Shipping Rates & Taxes

Shipping costs are calculated at checkout based on destination and order size. Applicable GST/HST/PST is calculated at checkout based on the shipping province, in accordance with Canadian tax requirements.

4. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

5. Shipping Destinations

We currently ship within Canada. [Add international shipping details here if/when applicable.]

6. Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, contact us at support@nordedge.ca and we will work with the carrier to locate it or arrange a resolution.